JenkinsSisters

CAKES

Shipping & Return Policies

 RETURN POLICY
There are no returns on perishable items. If there is a discrepancy with a particular product, please notify Jenkins Sisters by email as soon as possible for assistance.

 FREE SHIPPING OFFER
From time to time we may offer FREE shipping for a limited time. Free shipping is only available for US addresses and not valid for international orders.

 ORDERING - Placing orders
Please do not send your credit card information via email as it is not a secure transaction method.

 ORDER QUESTIONS
Please email us at Jenkins.Cake.Sisters@gmail.com if you have any questions regarding an order. We will normally respond to you within one business day, Monday through Friday.

 PRICES & PAYMENT
 All prices and shipping fees are quoted in $US and are subject to change or correction without prior notice. Payments must be made in $US.

 SHIPPING RATES
We are not able to send to P.O. Boxes. Orders are normally processed, packed and shipped from our bakery within 3-5 business days of the order payment or credit card verification. We do not ship orders over the weekend or holidays. Please expect an extra 1 to 2 day delay around a sales/special offer period.

 For each order we require a physical address (No P.O. Boxes or APO/FPO addresses)

        A valid email address of purchaser

        A phone number for the recipient

 If an incorrect address is provided, there will be an address change fee of $10.00 applied per box, to your credit card. If an incorrect address is provided, we will not be responsible for delivery delays or corrective shipping charges. It is very important that the correct address and telephone number is provided at time of ordering.

 ORDER TRACKING
Once your order is shipped an Order Confirmation will be sent to the email address provided when the order was placed. A Tracking Number will be included on the Order Shipment Confirmation.

 OUT OF STOCK ITEMS
Rarely do we run out of items as we bake to order only to insure the freshest products are delivered to you. If for any reason your order will be delayed we would advise you as soon as possible the reason and expected completion.


TAX
We charge Maryland state sales tax at 6% when required.​​


Good Old Fashion Southern Cooking
Jenkins Sisters
​Jenkins.Cake.Sisters@gmail.com​



Christmas Shipping Deadlines

If you want your packages to arrive in time for Christmas, and you're shipping within the U.S., check below for shipping deadlines. For additional details and international shipping information, find out more from each carrier.

USPS - Saturday, December 19 for First Class Mail // Monday, December 21 for Priority Mail // Wednesday, December 23 for Priority Mail Express

FedEx - Monday, December 21 for Express Saver // Tuesday, December 22 for 2Day // Wednesday, December 23 for Overnight

UPS - Friday, December 18 for 3 Day Select // Tuesday, December 22 for 2nd Day Air // Wednesday, December 23 for Next Day Air